1-2 business days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Vintage Erzgebirge wooden handmade figure Toy Market Seller, 5 3/4" high, made in Germany, in excellent condition with no damage. Enjoy!
Visit this link to my shop to see my other antiques and vintage treasures for sale!! - RedRiverAntiques.etsy.com
1-2 business days
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulflil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
If you have any questions or concerns, you may contact me at firstname.lastname@example.org
Please remember you are buying antique/vintage items. There is going to be wear on some of these old treasures. Please be sure to have your questions answered prior to making your purchase. I will ensure your order is packaged carefully for transit.
Please view all pictures and read descriptions carefully and send a message with any questions prior to purchasing. Thank you!
All orders normally ship out within 1 to 3 BUSINESS days.
Yes I do. Please contact me for a shipping quote. Please know that I won't mark items as gifts or lower the stated costs on customs forms to avoid taxes. It's against the law and not something I do.
I do accept returns normally. "IF" a return is authorized for a reason other than my error, I will refund your purchase price (minus all shipping cost) within (5) days of receiving your return (items) back. If the item has Free Shipping then the actual shipping cost will be deducted from the refund.
I can't refund if you've given me an incorrect shipping address and the item is not returned. If an item is returned due to an incorrect address, you may pay the shipping fee again to have it reshipped.
I use heavy duty boxes, packing peanuts and bubble wrap on any fragile items, and I pack every order with care.